As an integral part of the marketing team, you will assist in developing, implementing and executing marketing campaigns company regional businesses. Reporting to the Regional Marketing Manager, your duties include, but are not limited to: branding, performance marketing, social media marketing, PR, tactical promotions, CRM, events management etc.

Job Description

Assist in developing and implementing online and offline marketing activities to achieve sales and marketing objectives. Your key scope is to:

PR & Communications

• Work closely with PR agencies in developing and establishing media and influencers relationships, optimizing and building earned media coverages and social exposures, and monitoring campaign performance.

Digital and Content Marketing

• Develop and manage digital and online communications and execute digital marketing campaigns.
• Assist in CRM
• Establish a regular content calendar for all social media channels.

Branding and Creative Development

• Amplify global and regional assets with local adaptation, responsible to gatekeep all artworks development and marketing collaterals production to ensure alignment with brand guidelines.
• Liaise with various departments to promote and execute marketing activities.

Marketing Management and other administrative duties

• Liaise with internal business units and external parties including but not limited to vendors, agencies to ensure on-time delivery of launches and campaigns.
• Ensure marketing budget is properly maintained.
• Conduct competitive research and market analysis to identify market trend and target audience.

Partnership

• Identify and coordinate partnership with external brands and businesses to drive more traffic to the business.
• Establish good relationship with malls and to enhance awareness and presence.

Job Requirements

• Degree in Marketing, Mass Communications, Public Relations, Business Administration or equivalent.
• Minimum 4 years of digital and traditional marketing experience. Suitable candidates with minimum 6 years of experience may be considered for the Assistant Manager role.
• Preferably from retail background.
• Excellent communication and writing skills to be able to communicate and articulate effectively with internal and external stakeholders in the markets indicated.

Strong analytical skills and data driven approach.

JOB MISSION

Being a Brand Ambassador and business leader of your boutiques in Asia Pacific, you will be a role model living out the values of the brand to the team and our clients.

You will be responsible in driving sales performance, business profitability, and client service excellence across your markets. Your role also involves daily operational matters and working cross-functionally to achieve the best outcomes.

SALES PERFORMANCE

Sales planning to achieve and exceed monthly boutique targets for each country in APAC. Drive and maximise sales. Actively monitor manpower needs, pandemic guidelines and manage within allocated budget. Motivate and coach subordinates to achieve individual targets and KPIs.

CLIENT SERVICE EXCELLENCE

Professionalism and knowledge of jewellery is essential in advising and gaining the trust of clients. Constantly plan, evaluate and find ways to improve team knowledge and client excellence. Ensuring each client who visits our boutique departs with a cherished client experience as memorable as their special occasion.

BRAND & BOUTIQUE IMAGE

Work closely with Visual Merchandising to maintain a high level of brand image and client service experience. Exploring ways to improve and addressing needs in a timely manner.

INVENTORY MANAGEMENT

Together with Boutique-In-Charge, responsible to monitor, manage inventory and client fulfillments. While providing active feedback to Merchandising for inventory evaluations.

LEADERSHIP RESPONSBILITY

Lead and promote a positive culture for colleagues, as well as clients. Identify potential staff for promotion and initiate plans to groom skills for the next level. Keep abreast of the jewellery and luxury industry, and share knowledge with the team.

DAILY OPERATIONS

Oversee day-to-day operational matters, work cross-functionally to achieve the best outcomes to support the retail team. Ensuring security and safety measures are adhered and practised. Communications and reports are submitted in a timely manner.

TEAMWORK

Promote a positive culture and teamwork. Manage any staff issues that may arise in a timely manner.

PROFESSIONAL REQUIREMENTS

• Minimum SP holder
• Experience 6 years of retail experience, with the last 1 years at management level.
• Good knowledge in luxury retail, jewellery experience will be an advantage.
• Possess good verbal and written communication skills. Proficient in English, ability to speak Mandarin will be an advantage but not mandatory.
• Strong in-store operations, sales and service, people management and training experience.
• Proficient in Microsoft Office.

PERSONAL REQUIREMENTS

• Strong sense of boutique ownership and commitment.
• Results-driven, analytical, and meticulous with strong interpersonal, communication and presentation skills.
• Positive attitude, reliable with a strong sense of responsibility, able to multi-task and with problem-solving ability.
• Ability to lead and work together as a team in ensuring a positive culture for staff, and in delivering on client excellence.

Interest parties may wish to send in your resume to recruiter49@nalagroups.com

or whatapps for more details at http://wa.me/60147362581

Job Description

• Develop concepts and apply templates and for creative projects and execute them.
• Take ownership of creative projects.
• Meet work standards for production, productivity and quality. 
• Raise standards for design for social media, print and in-store collaterals, and visual merchandising. 
• Collaborate with other departments to improve creative output.
• Work with vendors to ensure smooth output and quality standards are met.
• Any other adhoc duties as per assigned.

Requirements

• Min Diploma in Advertising/Graphic design or relevant field.
• Excellent working knowledge of software such as Photoshop, InDesign and Illustrator.
• Knowledge of Adobe Affect Effects a bonus.
• Preferably min 3 years’ experience in the press media creative industry.
• Hands-on experience in creative processes, graphic design, marketing and brand development.
• Highly resourceful and independent.
• Exemplary interpersonal skills and analytical abilities.